The minimum rental period is 1 calendar month and the rental fee is non-refundable. Your credit card will be billed when you make an online payment. When your server has been paid for in full, we are notified to fulfil your order. Your rental period will not start until the day we give you access to your server. The current average waiting period is 0 hours from completion of your order.
Users are permitted to run one game process on their server. vault5 will include the necessary files for the chosen games upon completion of the clan rental form. the user is responsible for ensuring that they have permission to use any mods or maps used on their server. The server may not be used for commercial purposes
The server may not be named offensively or in a way to reflect a commercial organisation.
Clans are allowed to alter the maxrate server setting upto 15,000. You may not exceed this limit. The default value your server will be installed with is 10,000.
The gaming server is for the sole purpose of hosting a game process, it may not be used to host files, downloads or the like, this includes the uploading of any files, images or software not directly associated with the running of the game process. Any such abuse of the server will result in service being suspended and the forfeiture of outstanding rental payments.
Servers must conform to the vault5 naming convention unless the debranding option has been purchased. Therefore your server will be called vault5 - yourclaname unless you pay for de-branding, in which case it will be called yourclaname or whatever you wish.
In addition to adhering to vault5 standard naming convention clans will also include a 88x31 'powered by vault5' link button (linking back to http://www.vault5.com) on their clan-homepage (irrespective of whether or not they have chosen the debranding option). this is non negotiable, do not rent one of our servers if you have an issue with including our button on your site.
Clans will have one weeks notice before the end of their rental in which to re-new their contract before their server is reallocated. Hence you will have the option to keep your server without any interruption to service.
You may not increase the player limits on your server (this includes spectators) without the prior permission of vault5 and payment of the difference in rental prices. We are unable to offer refunds to clans who wish to reduce player numbers for any reason.
In the context of this document 'server' means single game process.